Fraud Prevention HQ

Fraud Prevention HQ is a multi-payment channel fraud monitoring solution. Account holders can police their own accounts by responding to actionable alerts for suspicious ACH, check, wire and real-time payment transactions!

Fraud Prevention HQ helps move fraud monitoring out of the backroom and into the hands of paying customers, transforming what used to be a cost center into a lucrative new non-interest fee income stream. Our automated billing (analysis and ACH rate card options) are yielding significant fee income for financial institutions using Fraud Prevention HQ.

Fraud Prevention HQ boast single sign-on with most online banking systems. While manual client enrollment and account registration is easy, our enrollment and entitlement API capability supports complete automation for sophisticated financial institutions.

Modular in design, you can choose which fraud monitoring modules you want to implement, and which modules you provide to your account holders.

Financial Institution Benefits & Features

Increased Fee Income

Fraud Prevention HQ is a highly scalable and marketable fraud prevention service that can be offered to all customers – both business and consumers. Actionable alerting, positive pay features, automated dispute resolution capabilities, and secure yet convenient response options make it the ideal choice.

Reduced Costs

Systematic anomaly detection, alerting, exception handling, elimination of legacy debit filters, and call backs for wires dramatically streamlines backroom operations to reduce cost.

Improved Security & Compliance

Out-of-band alerting and response capabilities using separate access devices (SMS text and hosted IVR system) coupled with the use of one-time authorization codes and voice biometric technology is the ultimate approach to multi-layered security.  Our modules not only meet, but exceed regulator expectations.

Reduced Liability

Fraud Prevention HQ is built for customers to engage in their own fraud protection. Financial institutions can now move fraud monitoring responsibilities out of the backroom, and into the hands of the account holder.

 

Customer Benefits & Features

Visibility, Control, and Peace of Mind

Customers know of suspicious activity instantly – before funds leave their account – and they have secure and convenient options for responding with a pay/no pay response.

Convenience

Single sign on is available with most online banking systems. Hosted IVR eliminates the back and forth of call backs. One call and the customer is done! Fraud Prevention HQ’s dashboard makes it easy to instantly get to the transactions that require attention, and renders well on most mobile devices. Identifying ACH payment recipients and wire beneficiaries ahead of time or as transactions are presented, allows the customer to minimize unnecessary ALERTs, and be called to action only when it’s relevant.